IVR-Interactive-Voice-Response | Czars India IT Pvt. Ltd.

Interactive. Voice. Response.

An automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.

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About Service

IVR allows you to prioritize calls based on callers’ value. At the point of high volume of calls, an IVR routes them to the specialists who is most qualified to address the issues of the callers. Therefore, your team never loses on esteemed customers due to call waiting.

Create a customized IVR of your brand and create a brand recognition among your callers. The prompts used in your company’s IVR will help your callers have a personalized experience, therefore pitching your brand who delivers superior customer experience.

Our Skills

Customer Satisfaction


Project Management




Service Highlights

Graphics Design
Custom Development
Web Design
Mobile Applications

Better Customer Experience

By utilizing the IVR systems, a client will feel that he or she is being better attended to. With any question, a quick response is always available.

Unlimited Customer Access

Customers can make use of the IVR systems at any time of their convenience as it performs its task 24 hours a day within 7 days a week.

Creates Better company image

The IVR creates the illusion that your company is so huge; one receptionist couldn’t possibly manage your call volume.

Wider Personalization

IVR systems allow for tremendous personalization that helps to create a better relationship with customers.

More profits

Increasingly, a large portion of business deals and transactions take place over the telephone.

Increased Production

This is possible through call routing. Routing callers to the staff members to address their needs.

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Stay available to your callers even after office hours

Businessmen strive to enhance the efficiency of their business operations. An IVR’s telephonic menu segregates callers and routes their calls to the most appropriate department, hence optimizing on the performance of each call. Moreover, it stays available to your callers 24*7, ensuring that you never miss any business opportunity.


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